Privacy Policy

We take your privacy very seriously and any information you provide us with will be kept in the strictest confidence. We will never give, sell or otherwise disclose your information to anyone.

At Ceres Health & Beauty, we respect the privacy needs of our valued customers and members. This Privacy Policy outlines what specific information is gathered on our site and how that information is used.

Maintaining the privacy of your information is of paramount importance to us as it helps foster confidence, goodwill and stronger relationships with you, our customers. If, at any time, you have questions or concerns about our privacy practices, please feel free contact us at info@cereshealthandbeauty.co.nz

Information Collection and Use

Ceres Health & Beauty explicitly asks when we need information that personally identifies you (“Personal Information”). Your personal information is used to create your personal access to our email marketing product, and to contact you in the course of using this product. Financial information that is collected is used to verify, identity and to bill either you or your company for products and services, as applicable. Demographic and profile data collected by Ceres Health & Beauty may be used to tailor this web site or any requested email communications, and to display information that is more relevant to you. Ceres Health & Beauty also compiles demographic and product use information, but in the aggregate only, and may make that aggregate information publicly available. Under no circumstances will Ceres Health & Beauty make any personal information about an individual user available to anyone.

Your email address is used to only send you information that you have requested. As part of your use of our email marketing software, it allows you to elect to receive, or not receive, certain information from Ceres Health & Beauty. Ceres Health & Beauty adheres strictly to permission-based email policy. Except as mentioned above, Ceres Health & Beauty will not send you unsolicited email information, commercial offers or advertisements. Ceres Health & Beauty will not sell, rent, or loan our contact lists or our customer’s contact lists (including customer data) to any outside firms nor will Ceres Health & Beauty use customer contact lists for our own marketing purposes. All emails that you have requested will have an option to unsubscribe. Unsubscribe requests are fulfilled within minutes and no further communications will be sent to users who have stated that they do not wish to receive the specified information.

Subscriber Lists

Ceres Health & Beauty ensures that all subscriber information remains private and confidential. Ceres Health & Beauty will not sell, rent, loan or invite external access to a customer’s subscriber information.

Communications from the Site

Special Offers and Updates

We send all new users a welcoming email to verify their new account and confirm their password and username. Established users will occasionally receive information on products, services, special deals, and a newsletter. Out of respect for the privacy of our users we present the option to not receive these types of communications. Customers can unsubscribe via the unsubscribe mechanism at the bottom of each email.

Newsletter

If a user wishes to subscribe to our newsletter, we ask for contact information such as name and email address. Out of respect for our users privacy we provide a way to opt-out of these communications via the unsubscribe mechanism at the bottom of each email.

Service Announcements

On rare occasions it is necessary to send out a strictly service related announcement. For instance, if our service is temporarily suspended for maintenance we might send users an email. Generally, users may not opt-out of these communications, though they can deactivate their account. However, these communications are not promotional in nature.

Customer Service

We communicate with users on a regular basis to provide requested services and in regards to issues relating to their account we reply via email or phone, in accordance with the user’s wishes.

Website Usage Information

We use your IP address to help diagnose problems with our server, and to administer our Web site. We do not link your IP address to any personally identifiable information. We use tracking information to determine which areas our site users visit based on traffic to those areas. Ceres Health & Beauty does not track what individual users read, but rather how often each page is visited. This helps us maintain a superior and informative website for you.

Security Technology

Ceres Health & Beauty has made a substantial investment in the latest server, database, backup and firewall technologies to protect our information assets. These technologies are deployed as part of sophisticated security architecture. All data resides in a tightly controlled, secure data center. These investments mean that information about the identity and preferences of individual members is never accessible to anyone outside Ceres Health & Beauty. We will maintain safeguards to protect the security of these servers and your personally identifiable information.

Policy Modifications

We may change this Privacy Policy from time to time. If/when Ceres Health & Beauty makes changes to this privacy statement, we will highlight the changes on our homepage and email users who have given us permission to do so. We will post any changes here, so be sure to check back periodically. However, please be assured that if the Privacy Policy changes in the future, we will not use the personal information you have submitted to us under this Privacy Policy in a manner that is materially inconsistent with this Privacy Policy, without your prior consent.

COMPETITIONS - Terms and Conditions:

1. To qualify for the lucky draw, follow the steps outlined on www.cereshealthandbeauty.co.nz or www.facebook.com/CeresHealthandBeauty

2. Only one entry per person.

3. A minor under the age of eighteen must be assisted by his/her legal guardian.

4. Winners prizes will be delivered by courier to a physical address, not a PO Box number, and preferable C/- a business address where there’s always someone around to sign for it.

5. Incorrect information will automatically disqualify the entrant.

6. Anyone may take part except employees of Ceres Enterprises Ltd and their family members.

7. The prize is not transferable and cannot be exchanged for cash.

8. Ceres Enterprises Ltd cannot take any responsibility for any damage, losses or injuries related to the lucky draw or prize.

9. Winners must be prepared to have their first name and the district of New Zealand (e.g. Waikato) where they live, mentioned in marketing material.

10. Closing dates are advised and will be adhered to.

11. Winners will be notified via e-mail.

12. By entering the competition and supplying your information, you consent to receive relevant promotional material via e-mail.

13. The draw is done by computer generated random choices and is final and no correspondence will be entered into.

14. Facebook has no connection with any competition run by Ceres Health & Beauty.

15. The participant is providing information to Ceres Health & Beauty and not to Facebook.

Contacting Ceres Health & Beauty about Privacy

If you have any questions about our privacy statement, the information we have collected from you online, the practices of this site, or your dealings with this web site, please contact us:

Postal Address
Ceres Health & Beauty
Ceres Enterprises Ltd, 121 Carbine Road, Mt.Wellington, AUCKLAND, NEW ZEALAND.
Telephone
Free Phone: 0508 4 23737 ext 821 or (09) 574 3350
Fax (09) 527 4513

Email
info@cereshealthandbeauty.co.nz

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