Q Are your products safe for chemically and/or color treated hair?
A All Giovanni pH balanced shampoos and conditioners will gently cleanse and condition without drying or stripping most natural and color treated hair. We use mild gentle surfactants (foaming agents) and our products contain no sodium lauryl/laureth sulfates, or other harsh chemicals found in many brands.
Q Are your products hypoallergenic?
A Hypoallergenic is a term coined by advertisers (based on the Greek prefix hypo meaning "below normal" or "slightly") and first used in a cosmetics campaign in 1953. Any consumer could at any time, find themselves allergic to any ingredient. Giovanni uses ingredients that are mild and plant based so allergic reactions are rare. However, it is recommended when using any new product to do a patch test on your skin
Q Do your products contain Gluten?
A Our product formulations contain ingredients that are derived from a variety of sources and combinations of derivatives. They are manufactured where products with gluten are also produced. With this in mind, we cannot ensure cross contamination will not occur during the manufacturing process. We cannot explicitly guarantee that are products are gluten-free.
If you are sensitive to an ingredient or want to decrease your exposure to a specific ingredient, it is important to know exactly what your personal care products are made of before your purchase. Therefore, we suggest that you study the product in question to know what ingredients are used. Due to the chain of supply certain Giovanni products may have previous ingredient statements. Please refer to the ingredient label as affixed to or printed on each product.
We understand how difficult it can be finding products that meet the requirements of a restricted lifestyle and we wish you success in finding the product that meets your needs.
Many people with sensitivities and allergies have used our products with great success.
Q Are your products Vegan?
A All our products are vegan except our Lip Balms which contain beeswax and our Magnetic shampoo, conditioner, power treatment, styling gel and styling wax which contains lactoferrin.
Q Do any Giovanni products contain Sodium Sulfate (SLS) and Sodium Laureth Sulfate (SLES)?
A None of the formulas contain SLS or SLES.
Q Do any Giovanni products contain Phthalates?
A None of our products contain Phthalates.
Q Do your products contain artificial or synthetic fragrances?
A Fragrances can refer to essential oils, synthetic fragrance or natural fragrance and each can be present by itself or in combination with each other in a product formula. With regard to fragrance the majority of Giovanni products contain only natural fragrance and essential oils. When synthetic fragrance is used in certain products it is necessary to ensure product stability.
Q How can I tell if my product is expired?
A We print a batch code on every product that determines the production date. Please click here for an explanation of how to read the batch code.
As a general rule our products have a 3 year plus shelf life.
Q Do you test on animals?
A No we have never tested our products on animals.
Q Where can I purchase Giovanni products?
A For a listing of retailers please click here.
Q Can I get Giovanni samples and coupons?
A At this time we are unable to offer samples and coupons of our products. However, our health food retailers frequently have samples and/or testers available for you to try.
Q Does any Giovanni product contain Parabens?